We hear the word CRM all the time but not all of us knows what it means. If you are a business person that operates both online and offline then this is certainly something that is worth investing your money into. Let me give you a bit of information about CRM. It stands for customer relationship management. Needless to say, if you want to keep the flow of money going in your business, it is important to maintain a healthy customer-business relationship. But to do that, you need to handle lots of data and information. This isn’t something that is easy to do. Well, not on your own at least.…